Customer Services - E-Services:What are the objectives of the e-Services system (My Business Portal)?Enhancing productivity and efficiency of the private sector.Provide better business services in digital format.Provide the required information with high accuracy in a timely manner.Customer Services - Branches:What are the working hours of the branches of the Chamber that provide customer services?BranchWorking DaysFromToNational Product CenterSunday - Thursday7:30 AM10 PMSaturday9 AM 1 PMThe Center (Al-Sittin Street)Sunday - Thursday7:30 AM5 PMSecond Industrial AreaSunday - Thursday7:30 AM3:30 PMEast (Ahmed Bin Hanbal Street)Sunday - Thursday7:30 AM3:30 PMMinistry of Trade and InvestmentSunday - Thursday7:30 AM2:30 PMGeneral Authority for InvestmentSunday - Thursday7:30 AM2:30 PMCustomer Services - E-Services:What is the mechanism of open letters certification?Go to your account.Choose "Open Letters" from the menu of "Document certificating".Write the letter and choose the distination and then click "Certificate".After completing the certification process you can print the application from the electronic forms and submit it to the relevant distination .Customer Services - Subscriptions:What is the way to issue / renew / synchronize a chamber subscription?Steps to issue / renew / synchronize an electronic chamber subscription:Access to the website of the Chamber of Commerce's online service through the following link: http://coc.cr.sa/, which belongs to the Ministry of Trade and Investment.Fill in the following data: Commercial Registration No . The end date (by clicking on the field will show the date window of Um Al-Qura calendar we choose the date of expiry of the commercial register). Verification code (we copy and write the printed verification code next to the empty field). Press the (Search) button.An entity data bar containing the record number, trade name, expiration date, and more will appear, and the subscription status by commercial record (issue - renewal - sync).After the subscription status appears, we click on the button (Issue / Renew / Sync).Optional step: Upgrade the subscription to the excellent grade by selecting the excellent grade box (extra fees) before pressing the button (Issue / Renew / Sync).Review and verify the application data.Confirm the request by entering the mobile number of the applicant in the designated box, and pressing the button (Confirm Order). The system will send a text message (SMS) to the mobile number recorded in the previous step, containing the details of the renewal bill and the amount to be paid to execute the request.Bill payment by Sadad through the website of the bank or bank mobile application or cashier at the bank (Services - 144 Business Services - Invoice Number).After payment of the invoice, the application is successfully terminated. For more information and inquiries about the service, please contact the Ministry of Trade and Investment Customer Service at: 920000667 Customer Services - E-Services:What types of electronic documents are issued from my business portal (eServices) of Riyadh Chamber?Types of electronic documents issued by my business portal (electronic services) of Riyadh Chamber (printed by the client):Chamber Subscription Certificate.Enterprise Identification Letter.Electronic Letters and Transactions.Commercial Competition Permit.Certificate of Origin for Re-Export.Customer Services - Subscriptions:Where to get the Commercial Register?The commercial register shall be issued or renewed by the Ministry of Commerce and Investment.Service URL: https://ecr.mci.gov.sa/Ministry's Customer Service call number: 920000667Customer Services - E-Services:Who can register a basic account in the electronic services?Individual firm: The owner of the firm.Company: The manager whose name is registered in the Commercial Register and what is stated in the Memorandum of Association.